Outbound fax
Reply to a referral, send records, or fire off a prior-auth packet without leaving the inbox. Upload a PDF or pick a document, hit send, and track delivery in real time — no fax machine, no separate eFax tab.
How it works
Send from the inbox
Compose against any inbound item or start fresh. Upload a PDF (stored encrypted) or point at an existing document URL.
Real delivery state
Every send is a state machine — queued, sending, delivered, or failed — driven by provider status webhooks, not a fire-and-forget guess.
Same number, both ways
Outbound goes from your connected fax line so recipients see your clinic's caller ID. Retries with backoff absorb transient provider blips.
Why it matters
- →Closes the loop: triage and respond in one place instead of two systems
- →No more "did that fax actually go through?" — delivery is tracked per page
- →Fax is the only universally reachable address for other providers; outbound makes you reachable back
The rest of the core
AI classification
Every inbound fax is routed into one of 10+ healthcare-specific buckets — referral, prior auth, reco…
Patient + sender extraction
Patient name, DOB, MRN, sender org, referring provider, callback number, urgency — pulled out of mes…
Action items + assignment queue
Every fax produces a one-line "what to do next" plus a routing decision — to a staffer, a role, or a…
One inbox for fax + Direct
Fax today, Direct/HISP when your peers light it up — both normalized into the same triage queue with…
Audit log + search
Every classification, extraction, assignment, and access event is logged. Full-text search across ye…
Ready to see it on your own faxes?
14-day free trial. No credit card. No EHR project.