AI classification
Every inbound fax is routed into one of 10+ healthcare-specific buckets — referral, prior auth, records request, lab result, refill, intake, billing, insurance, and more — so your front desk never asks "what is this?" again.
How it works
Vision-first ingestion
A vision model reads every page, even handwritten cover sheets and rotated scans, before classification.
Healthcare-tuned categories
Categories are derived from real clinic workflows, not generic OCR labels. Each classification carries a confidence score.
Human-in-the-loop fallback
Anything below your confidence threshold lands in a "needs review" queue instead of being routed silently.
Why it matters
- →No more front-desk triage of every page in the stack
- →Stops referrals and prior auths from being misfiled with admin paperwork
- →Cuts time-to-first-touch on urgent faxes from hours to minutes
The rest of the core
Patient + sender extraction
Patient name, DOB, MRN, sender org, referring provider, callback number, urgency — pulled out of mes…
Action items + assignment queue
Every fax produces a one-line "what to do next" plus a routing decision — to a staffer, a role, or a…
Outbound fax
Reply to a referral, send records, or fire off a prior-auth packet without leaving the inbox. Upload…
One inbox for fax + Direct
Fax today, Direct/HISP when your peers light it up — both normalized into the same triage queue with…
Audit log + search
Every classification, extraction, assignment, and access event is logged. Full-text search across ye…
Ready to see it on your own faxes?
14-day free trial. No credit card. No EHR project.