One inbox for fax + Direct
Fax today, Direct/HISP when your peers light it up — both normalized into the same triage queue with the same patient matching, extraction, and assignment. You adopt modern interop without changing how your desk works.
How it works
Source-agnostic ingestion
Fax and Direct messages map to one internal shape, route by destination, and triage identically. The inbox never asks which channel it came from.
Structured when it can be
Direct messages carrying a C-CDA get deterministic field extraction — patient, DOB, MRN, sender — before the AI summary, so structured data stays exact.
Flip on without migration
The Direct channel ships ready; connecting a HISP partner activates it with zero change to your inbox or workflows.
Why it matters
- →Future-proofs you: keep the inbox you trained your team on as channels shift
- →No second tool when a referral arrives over Direct instead of fax
- →Structured Direct data and messy fax scans land in one searchable queue
The rest of the core
AI classification
Every inbound fax is routed into one of 10+ healthcare-specific buckets — referral, prior auth, reco…
Patient + sender extraction
Patient name, DOB, MRN, sender org, referring provider, callback number, urgency — pulled out of mes…
Action items + assignment queue
Every fax produces a one-line "what to do next" plus a routing decision — to a staffer, a role, or a…
Outbound fax
Reply to a referral, send records, or fire off a prior-auth packet without leaving the inbox. Upload…
Audit log + search
Every classification, extraction, assignment, and access event is logged. Full-text search across ye…
Ready to see it on your own faxes?
14-day free trial. No credit card. No EHR project.